Frequently asked questions
RennMug Personalization Process
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
Can I request a custom color?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
What if I don't see the color or brand of my vehicle?
While our first product line is focusing on both standard and exclusive colors offered by Porsche®, you can make a custom order request by contacting us. Be sure to sign up for our email list to be notified as we continue to expand our product line.
Where are your products manufactured?
Our products are manufactured globally, while being personalized in Charleston, South Carolina. We carefully selected our painting partner to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is included with your order!